Blog - Improve your English Language

Terms & Conditions

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our website, and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account with us on our website and have logged on with your user name and password.

COLLECTION OF PERSONAL INFORMATION

We do not sell, share or trade customer’s personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorized and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website.

USE OF INFORMATION

We use the personal information we collect from you for the following purposes:

To register and manage your account, where you have registered an account with us
To process your orders, contact you concerning the status of an order, answer any of your questions, or otherwise contact you when necessary
To contact you about upcoming promotions and offers from our partners

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other organisations or third party. We are committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and order

PRIVACY POLICY CHANGES

From time to time, we may make changes to the Privacy Policy. This may be in relation to changes in the law, best practice or changes in our services. In this respect, we reserve the right to change this Privacy Policy at any time. Updated versions will be posted here.

QUESTIONS ABOUT OUR PRIVACY POLICY

If you have any questions or concerns related to this Privacy Policy and/or our practices, or a complaint or dispute, please email info@directenglish.edu.my